Food, Wine and Beverage Management

Service Excellence  

Putting the customer center stage, that’s the secret of our success. It’s the customer’s needs and feelings that count most of all. And it’s personal contact with them that creates the trust and confidence which are crucial to all customer relations.  

  • Working procedures in hotels, resorts, onboard private yachts and private jets
  • Food and Beverage
  • Gastronomy
  • Establishing of service standards
  • Anticipating guests’ needs
  • Presenting a polished professional image
  • Customer oriented behavior & communication
  • Win customers by exceeding their high expectations

Wine and Beverage Management 

This course is about world class wines and beverages and includes education and tasting equally beneficial for professionals and enthusiasts.   

  • Understanding and appreciating wine
  • Introduction and advanced wine courses
  • Getting confident with wine
  • Matching food & wine
  • Importance and impact of correct glassware
  • Correcting wine & beverage menus
  • Specialized courses on beverages from around the world
  • Specialized wine tastingÂ